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*Premier members can get instant access
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Prepare your shipment by entering device and shipment details online in an easy-to-use form.
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After you’ve entered all the details, you’ll receive an automatically generated shipping label. Print the labe directly from your browser or email.
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Pack your shipment using the printed shipping label and ship your device straight to the destination facility, where the order is automatically already imported into the vendor’s system. Once service is completed, you’ll receive relevant certification sheets, quote/invoice details, etc. (as applicable).
Keep track of your inventory by physical location, model, condition, and more. Our inventory management system can track items with duplicate serial numbers, asset tags, control numbers, RFID, and manufacturers’ information.
Enjoy custom features like blind quotes, invoices, and shipping labels that allow you to drop-ship on other platforms. View all your inventory, whether it’s stored in a warehouse, rented at a customer’s location, or being sent to a third-party repair company.
You don’t need to know how to code since you can embed your customized RMA forms directly on your website or provide a link in your email signature.
As soon as the user submits the form, the order is automatically imported into your system.
Your receiving team can be prepared for any incoming deliveries and easily receive the order and keep track of the device’s condition and any other important information.
Your service technicians can easily manage the work order from there and your sales and/or administrative team can create and send invoices, quotes, and reports.
With a portal that can handle all facets of your business, the whole process is seamless.
We’re focused on providing excellent services for biomedical technicians and medical facilities and vendors, with support for ISO 9001/13485
If you want to reach out with a comment or if you have any other questions that haven’t been covered here, please get in touch with us anytime. We’d be happy to hear from you!
Solve your reverse logistics by offering an automated RMA (Return Merchandise Authorization) system directly on your website. Reduce unnecessary customer service calls and emails by offering our comprehensive returns forms, whether you have your sales on your own ecommerce website, or online platforms like eBay, Etsy, or Shopify.
For individuals, businesses, or medical facilities who want to buy, sell, rent, calibrate, repair, or service a medical device, simply use our RMA form (premiere partners have a dedicated customer portal on their website). Once submitted, you will receive a printable shipping label and the order is automatically sent to the vendor.
For business owners who want to add features or simplify their operations with our software, reach out to us and we’ll set up a kickoff meeting to prepare a customized roadmap with you to fits your needs.
We’re constantly growing and looking for new opportunities, be it strategic partnerships, investing, mentorship, grants, or collaborations. If you have any ideas or want to work with us, reach out anytime. We’re always happy to hear from the community!
Of course! If you (or someone you know) are in this space and are willing to share your feedback and experiences with us, we’d be thrilled to make that happen.
Schedule a consultation to kick things off, ask questions, or inquire about investing opportunities.